Bassano Jewelry offers exchange or store credit within 7 days of delivery date. To arrange an exchange or store credit, please contact us at Sales@Bassanojewelry.com before sending any items. This only applies on items within the 7 day period.
Please note: If our team assesses that your item is worn, we cannot process your exchange.
Personalized pieces that are cut to order: this includes any engravings, name or year necklace, rings, earrings and bracelets.
On sale items which can be found on the sale page are considered final sale and will not be accepted for exchange or store credit.
We stand behind our products, but more importantly we stand behind our customer. If your item becomes damaged at any time, you can send it back and we will have it repaired, on us! For more information please email us Sales@Bassanojewelry.com or call us at (212) 371 8060
For Exchanges, please ship to:
952 3rd Avenue
New York, NY 10022